BACKGROUND: Since 1952, Beacon Group has been creating opportunities for people with disabilities across Southern Arizona, Phoenix and beyond. As a registered 501(c)(3) non-profit, Beacon serves over 2,000 people with disabilities each year. Beacon provides job training and placement, supported and center-based employment, and day treatment programs to assist nearly two-thirds of working-age people with disabilities who do not have a job. As a Beacon employee, you can be a part of delivering our mission and improving the lives of people with disabilities.

RESPONSIBILITIES:

• Maintains quality management systems and suggests improvements.
• Helps ensure compliance with standards, rules, and regulations, as well as customer requirements.
• Facilitates the maintenance of Standard Operating Procedures companywide.
• Assists in conducting quality measurements and inspections, as necessary.
• Participates in corrective and preventative actions for internal non-compliance findings as well as actions required by external agencies.
• Guides inspection data input to identify continuous improvement opportunities.
• Key member of companywide safety committee.
• Coordinates, schedules, and executes readiness drills for safety and emergency operations.
• Participates on the Management Review Boards, as required.
• Ensures safety programs are implemented in compliance with applicable requirements.
• Provides assistance, guidance, education, and training to departments regarding quality issues, safety, and compliance.
• Conducts inspections and audits of business and program operations, policy, and safety programs, including acting as liaison with internal and external auditors.
• Participates in onboarding of new production projects and establishes quality checks.
• Supports projects related to various certifications that the organization holds.
• Coordinates Certificates of Insurance for customers and from vendors.
• Reviews accident and incident reports to determine root causes, identify weaknesses, and prevent recurrence.
• Communicates proactively and takes appropriate action when quality or safety procedures are not followed or performance does not meet requirements.

SUPERVISORY RESPONSIBILITIES:

• Trains and ensures that Quality Assurance Inspectors follow all quality procedures and requirements.
• Evaluates performance and conducts performance appraisals of supervised employees.

SAFETY:

• Report any potentially dangerous situations to supervisor and Human Resources. Take steps necessary to protect clients and staff until the situation is corrected.
• Reinforce safe practices to clients and staff.
• Attend Safety meetings and training(s) as required.
• In the event of an industrial accident or illness, in conjunction with supervisor, complete an accident investigation and report to Human Resources and the Safety Committee Chair.
• Ensure a safe work environment with the coordination of safety programs and procedures.

ESSENTIAL FUNCTIONS:

• Supervise and motivate a diverse team.
• Organizes multiple priorities, tasks and demands simultaneously.
• Manage and work effectively with staff, clients and the public.
• Work flexible hours if needed.
• Ability to use judgment.
• Ability to meet deadlines.
• Ability to read and understand customer documentation and build to required specifications.
• Ability to manage multiple jobs/tasks at the same time.
• Ability to perform in a fast-paced environment and motivate others to that level.
• Ability to use computer programs such as: MRP systems, MS Outlook, MS Excel, and MS Word.
• Ability to lift and carry up to 25 pounds unassisted.
• Ability to travel independently to various sites.

QUALIFICATIONS:

• Superior organizational and administrative skills
• Strong attention to detail
• Proficiency in Microsoft Office
• Two years of quality and/or risk management experience
• Two years of supervisory experience
• Ability to quickly learn and retain knowledge of diverse business functions.
• Adaptability to shift between different tasks and respond appropriately.
• Strong communication skills with employees at all organizational levels.
• Willingness to develop new skills and learn new software tools.

HOURS: Monday-Friday 8am-5pm

We are proud to be an Equal Opportunity Employer, and we encourage all qualified persons with disabilities and veterans to apply. If your disability requires accommodation, please discuss it with us as we are happy to work with you.